Last updated: 2026-06-02
1. Introduction
This Privacy Policy explains how [Company Legal Name] ("Halin", "we", "us", or "our") collects, uses, shares, and protects your personal information when you use our platform, where you can fund, buy, or trade supported digital assets. By using the platform, you acknowledge the practices described in this Policy. This Policy should be read together with our Terms & Conditions. If you do not agree with this Policy, you should not use the platform.
2. Information We Collect
We collect the following categories of information:
- Identity and KYC information. Your name, date of birth, nationality, government-issued identification documents, photographs or selfies for liveness checks, residential address, and other information required to verify your identity and comply with applicable regulations.
- Wallet and transaction data. Your wallet addresses, balances, deposit and withdrawal records, fund flows, locked assets, funding fees, obligations, settlements, trades, and other activity on the platform.
- Device and usage data. Your IP address, device identifiers, browser type, operating system, log data, access times, and information about how you interact with the platform, including through cookies and similar technologies.
- Communications. Records of your correspondence with us, including support requests sent to [support@halin.io].
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the platform and its features;
- Verify your identity and perform required compliance checks;
- Process your transactions, including fund flows, buys, trades, settlements, and the release of locked assets;
- Detect, prevent, and investigate fraud, abuse, and security incidents;
- Communicate with you about your account, transactions, and service updates;
- Improve and develop the platform; and
- Comply with legal, regulatory, and contractual obligations.
4. Legal Bases for Processing
Where applicable law requires a legal basis for processing, we rely on one or more of the following: performance of a contract with you; compliance with a legal obligation, including anti-money-laundering and know-your-customer requirements; our legitimate interests in operating, securing, and improving the platform; and your consent, where we request it. You may withdraw consent at any time where processing is based on consent, without affecting prior processing.
5. How We Share Information
We share your information with the following categories of recipients, only as necessary:
- Regulated exchange partners. To execute buys, trades, and settlements, we share relevant transaction data with our regulated exchange partners, such as Toobit and Binance.
- KYC and identity verification providers. To verify your identity and screen against sanctions and watchlists, we share identity information with specialized verification providers.
- Legal and compliance recipients. We may disclose information to regulators, law enforcement, courts, or other authorities where required by law, to comply with legal process, or to protect our rights, our users, or the public.
- Service providers. We engage vendors who process information on our behalf, such as hosting, analytics, and communications providers, under appropriate confidentiality and data-protection obligations.
We do not sell your personal information.
6. Data Retention
We retain your personal information for as long as necessary to provide the platform, satisfy our legal and regulatory obligations (including record-keeping requirements that may extend beyond the closure of your account), resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in accordance with applicable law.
7. Data Security
We implement technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration, including encryption, access controls, and monitoring. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, update, delete, restrict, or object to the processing of your personal information, to data portability, and to lodge a complaint with a supervisory authority. We may need to verify your identity before acting on a request, and some rights are subject to legal limitations, particularly where we are required to retain information for compliance. To exercise your rights, contact us at [support@halin.io].
9. Cookies & Tracking
We use cookies and similar technologies to operate the platform, remember your preferences, secure your session, and understand how the platform is used. You can manage cookies through your browser settings, although disabling certain cookies may affect functionality. Where required, we will request your consent for non-essential cookies.
10. International Data Transfers
Your information may be transferred to, stored in, or processed in countries other than your own, including by our partners and service providers. Where we transfer personal information across borders, we take steps to ensure an adequate level of protection consistent with applicable law, such as relying on recognized transfer mechanisms or contractual safeguards.
11. Children's Privacy
The platform is not intended for individuals under 18 years of age, or the age of legal majority in their jurisdiction. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will provide notice through the platform or by other reasonable means. The "Last updated" date above reflects the most recent revision. Your continued use of the platform after changes take effect constitutes acknowledgment of the updated Policy.
13. Contact
If you have questions about this Privacy Policy or our data practices, contact us at [support@halin.io].